Activate Warranty

Lightspeed Technologies product warranties and service repairs have continually set the industry standard. Lightspeed’s top priority is ensuring optimal system operation, resulting in minimal downtime for our customers. Our extensive product warranties are standard with every Lightspeed system purchased.

Activate Audio Systems

Lightspeed Activate Systems are guaranteed against malfunction due to defects in materials and workmanship for a period of FIVE (5) YEARS, beginning at the date of the purchase invoice. If such malfunction occurs, the product will be repaired or replaced (at Lightspeed’s discretion) without charge during the warranty period.

Warranty does not extend to finish, appearance items, or malfunctions due to abuse or operation other than specified conditions, nor does it extend to incidental or consequential damages. Repair by other than Lightspeed or its authorized service agencies will void this guarantee. Information on authorized service agencies is available from Lightspeed Technologies, Inc.

Prepaid shipping labels are provided by Lightspeed for warranty repairs within the U.S. Customers outside the U.S. should refer to the Lightspeed website for warranty repair instructions.

System Component Coverage

Microphones and Components that Support Discontinued Systems:

  • Warranty on Activate, Pods, Access Base, and Flexmike is five (5) years.
  • Warranty on microphones (FMA, SMA) is one (1) year.
  • Warranty on microphone cradle charger (FMCA) is one (1) year.
  • Warranty on Lightspeed rechargeable batteries and battery packs is one (1) year.